March 31st, 2008
Don’t miss your chance to hear an important presentation on the impact of Frontline Experience on retail banking customers.

Fran Nuzzi, Senior Vice President of Target Research Group, will be co-presenting a Case History with Connie Martin, Vice President of Marketing of Provident Bank, on this critical topic.

Event:         54th Annual ARF Convention

Topic:   “Understanding Frontline Performance and It’s Impact on Customers”

Session
Day & Time: Monday, March 31st @ 2:30pm

Location:     New York Marriot Marquis Hotel
                    1535 Broadway (Times Square)
                    New York, NY 10036
                    212-398-1900

For more information on the ARF Conference, please click this link: http://www.thearf.org/events/upcoming/rethink-08.html