Fran is widely acknowledged by her clients for her uncanny ability to develop innovative, thought provoking, actionable solutions to business issues. She is the essential ingredient in every client relationship. She’ll listen to your problem, challenge your thinking, and work with you tirelessly to provide solutions that lead to your company’s growth.
Fran’s concentration in over 25 years in the business has been in financial services (including insurance), and consumer packaged goods industries, both domestically and internationally. She is in the forefront of online research and very experienced in designing and analyzing multivariate segmentation, customer satisfaction studies, mystery shopping, brand positioning studies, product development studies, and modeling.
She has been a guest speaker at numerous conferences. Most recently, she was a guest speaker at the Advertising Research Foundation where she spoke on the importance of building customer relationships and at Bloomberg where she spoke on the "Intergenerational Transfer of Wealth".
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